Know Your Customer (KYC) Policy - B9Casino

KYC Policy

Introduction

By accepting our Terms, you authorize B9Casino to conduct verification checks ("Checks") necessary to confirm your identity and contact details. Withdrawals may be restricted during this verification process. Providing incorrect, incomplete, or misleading information may lead to immediate account termination or suspension, particularly if age verification fails.

Underage Gambling

If you are found to be underage:

Your account will be immediately closed.
All transactions made will become void.
Deposited funds will be returned, while winnings accrued will be forfeited.
Any withdrawn funds must be returned to B9Casino.

Updating Personal Information

Please promptly notify our support team of any changes in your personal details.

KYC Policy Objectives

B9Casino may request identity verification in cases of:

Suspected fraud, money laundering, or illegal activity.
Doubts regarding authenticity of submitted documents.
Breaches of our Terms of Service.
Any situation deemed necessary by B9Casino.

Required Verification Documents

Minimum required identification data:

Full Name
Date of Birth
Citizenship
Permanent Address
Identification Number

Additional verification documents may include:

Secondary ID (driver's license, military ID, etc.)
Photo of user holding their open passport next to their face
Photo of the front side of a bank card (clearly showing first 5 and last 4 digits, cardholder's name, expiry date)

Source of Funds Verification

Documents accepted as proof of funds include:

Payslips, remuneration statements, dividends, or pension documents
Bank statements clearly showing consistent income
Trust deeds demonstrating entitlement Official proof of awards or payments received

Reasons for Document Rejection

Documents may be rejected if:

Address or name mismatches your registered details
Documents are illegible
Provided documents are unacceptable (e.g., incorrect document type, mail envelopes instead of utility bills)
Other reasons as determined by B9Casino

Due Diligence

All customers must undergo a due diligence (DD) process with proper record-keeping.

Anonymous Accounts

Anonymous or alias accounts are strictly prohibited. Accounts unable to verify identity will be closed, winnings voided, and deposits returned if feasible.

Duplicate or Multiple Accounts

Multiple accounts controlled by the same person are not allowed. B9Casino reserves the right to close additional accounts, void associated winnings, and return deposits. The company retains the exclusive right to reject applications or terminate services without providing specific reasons if KYC terms are breached.